Returns
Return and exchange information for Jaelynn's Fashion orders.
All Sales Final (Resale Items)
Because we sell unique, pre-loved and resale inventory, most items are considered final sale.
If you believe you received the wrong item or an item arrived with damage not described, contact us as soon as possible with your order number and photos so we can make it right.
Order Problems
If there's an issue with your order (wrong item, missing item, or damage in transit), please reach out promptly. Include:
- Order number
- Photos of the item and packaging
- A short description of the issue
Exchanges
Inventory is one-of-one, so exchanges aren't always possible. If an exchange is available, we'll help you with next steps.
For sizing help before you buy, visit Size Guide.
